Privacy Policy

What This Policy Covers

This Privacy Policy explains how MCC Restoration and Contracting Services collects, uses, and protects information you share when you visit mccrestoration.com or contact us about a restoration or contracting project. We’ve written it in plain language on purpose — if you have questions, call us at (682) 772-9123.

Information We Collect

When you fill out a contact or estimate-request form on this site, we receive the details you type in: your name, phone number, email address, property address, and a description of the damage or project. We also collect basic, anonymized analytics data through standard website tools — things like which pages were visited, how long a session lasted, and what type of device was used. This analytics data contains no personally identifying information and is used only to understand how the site is performing.

We do not use tracking pixels, behavioral ad networks, or third-party data brokers.

How We Use Your Information

The contact information you submit is used for one purpose: to help you. That means responding to your inquiry, scheduling an on-site estimate, preparing damage documentation, or coordinating the scope of a restoration or reconstruction project. If your loss involves an insurance claim, we may use the property and damage details you’ve provided to prepare documentation — but we will only share that documentation with your insurance carrier or adjuster with your explicit authorization.

We do not sell, rent, or trade your personal information to any third party, ever.

How We Share Information

The only circumstance under which we share your information with another party is when you ask us to coordinate directly with your insurance company or a third-party adjuster. In that case, we share only what is necessary to document the loss and process the claim. Outside of that, your information stays with our team.

We may be required to disclose information if compelled by a valid legal process, such as a court order. We will notify you to the extent permitted by law if that situation arises.

Data Retention

We retain project records — including contact information and damage documentation — for as long as is reasonably necessary for business, warranty, and legal purposes, typically no longer than seven years following project completion. Inquiry records that did not result in a project are generally deleted within twelve months.

Your Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to request access to the personal information we hold about you, ask us to delete it, and opt out of any sale of that information (we do not sell data, but the right exists). To make a request, contact us at (682) 772-9123.

While GDPR applies primarily to businesses operating within the European Union, we extend the same spirit of transparency and data-access rights to any visitor who asks, regardless of location.

Contact Us About Privacy

If you have a question about this policy, want to know what information we hold, or would like to request a correction or deletion, reach out by phone at (682) 772-9123 or through the contact form on this site. We will respond as promptly as possible.